Desk phones and softphones
Use a physical IP phone or take business calls through a configured app on a compatible computer or mobile.
← Business services
BUSINESS PHONE SYSTEMS
A phone system set up around the way you actually work.
Tell us where calls need to go, what should happen after hours and who needs an extension. We’ll configure the system, manage the number porting and help keep everything working.
YOUR CALLS, YOUR WAY
More than a phone sitting on a desk.
A hosted phone system lets your business calls reach the right person whether they’re using a desk phone, computer or mobile.
You don’t need to learn how to build the system yourself. Explain how your business operates and Highway will configure the call flow around it.
Calls routed properly
Set up transfers, ring groups, queues, overflow routing and menus so callers reach the right place.
After-hours handled
Play an after-hours message, send callers to voicemail or route important calls somewhere else.
Voicemail in your inbox
Voicemail messages can be delivered to email, making them easier to receive, keep and forward.
Keep your existing numbers
We manage the porting process and coordinate the changeover so your established business numbers move with you.
1300 and 1800 numbers
Inbound service numbers can be supplied and routed according to the needs of your business.
WE MANAGE THE CHANGEOVER
You keep running the business. We’ll handle the phone migration.
Moving a business number needs planning. We map how calls should work, arrange the port and configuration, then test everything before the new setup becomes business as usual.
Understand your setup
We document your numbers, users, handsets, opening hours and call-routing requirements.
Configure and port
We coordinate the platform configuration and manage the transfer of your existing numbers.
Connect and test
Phones and apps are provisioned, call flows are checked and any issues are resolved.
Support it afterward
When staff, hours or routing change, you still have someone to call who understands the system.
NOT EVERY BUSINESS IS THE SAME
Special requirements can be built into the solution.
Some workplaces need more than standard desk phones. External bells, paging, mobile users, multiple locations and specialised call routing can be assessed and included in your quotation.
We won’t sell you a complicated phone system for the sake of it. The aim is to make calls easier for your staff and customers.
LET’S MAP OUT YOUR CALLS
Tell us what needs to happen when the phone rings.
We’ll recommend the extensions, equipment and call flow that suit your business, then provide a clear quotation.